abercrombiekids.com encourages families to use and explore the Internet together. We have implemented procedures to avoid collecting, using or disclosing personal information of guests under 13 years of age without the consent of their parent or guardian.
We limit the collection of personal information about children under 13 at this Website to that which is reasonably necessary to enable them to participate in the activities that we offer at our Website.
To help your understanding, we provide this explanation of what information abercrombiekids.com collects online, and how abercrombiekids.com uses the information. This privacy policy statement applies only to the information collected online by abercrombiekids.com.
1. General Browsing
abercrombiekids.com gathers navigational information, which does not include any personal information, but tells us where visitors go on our Website. This information allows us to see which areas of our Website are most visited and helps us improve the quality of your online experience by allowing us to deliver more of the most desired features and services. We also collect information such as the browser version, service provider, or IP address relevant to the computer you are using.
2. Collection of Personally Identifiable Information if You Are 13 or Older
With respect to our online information collection practices for those persons 13 and older, abercrombie kids collects personally identifiable information from you when you provide us with this information. You can provide us this personally identifiable information in many instances throughout our Website, including when you interact with the following opportunities: placing an order through the Website; establishing an account; adding information to your account such as by setting up a wish list, creating address book entries, or updating your "Quick Checkout" information; e-mailing an item, post card or wish list; adding a message in the gift wrap section or on an E-Gift Card; entering a contest or sweepstakes (note that some contests or sweepstakes may require the parent/guardian of an individual 13 or older but under 18 to submit an entry using the process described below in "Contest or Sweepstakes Entries"); taking a survey; contacting us with a comment or question; signing up to receive e-mails about our products and services. While not personally identifiable information by itself, abercrombie kids also collects and retains information about purchases you make on the Website.
Categories of personally identifiable information collected online include name, address, e-mail address, telephone number, payment card information, child's name, address and e-mail address, recipient's name, address and e-mail address, and any other information you choose to provide.
3. Collection of Personally Identifiable Information For Children Under 13
Only visitors 13 and older are permitted to create an Account at abercrombiekids.com. If someone under 13 wants to sign up for e-mail marketing or enter a contest or sweepstakes, we have implemented the following processes:
Mailing List Registration
With regard to the general "Mailing List" registration at abercrombiekids.com, we have a separate "Mailing List" registration process for kids who state that they are under the age of 13. Children under the age of 13 will only be asked to provide their name, age and parent's/guardian's e-mail address. abercrombiekids.com will then send the parent/guardian an e-mail notice and a request that the parent complete the "Mailing List" sign up for their child. After abercrombiekids.com sends the e-mail notice to the parent to request that the parent complete the "Mailing List" sign up and consent, abercrombiekids.com does not add the child's name or age, or the e-mail address of the parent provided by the child to its systems (however, if the parent has separately signed up for e-mail at abercrombiekids.com, that e-mail address may be in our systems). Before the child can receive e-mails and other promotional materials from abercrombiekids.com, the child's parent/guardian must consent by completing the child's "Mailing List" registration information. Whenever a parent/guardian completes and submits the child's "Mailing List" registration information, abercrombiekids.com will send the parent/guardian a confirmation e-mail notification.
If a parent/guardian does not wish to consent by completing their child's "Mailing List" registration with abercrombiekids.com, the parent/guardian may decline completing the "Mailing List" sign up and consent. Should a parent/guardian initially consent to their child's registration by completing the "Mailing List" registration, they can cancel that consent at any time and request deletion of their child's personal information by e-mailing such a request to abercrombiekids.com at Privacy_Policy@abercrombiekids.com.
Contest or Sweepstakes Entries
For each contest or sweepstakes we conduct for children who indicate that they are under the age of 13 (or other age as specified in the official rules for the contest or sweepstakes), we will only collect name and parent's/guardian's e-mail address. abercrombiekids.com will then send the parent/guardian an e-mail notice and a request that the parent complete the "Contest or Sweepstakes" sign-up for their child. After abercrombiekids.com sends the e-mail notice to the parent to request that the parent complete the "Contest or Sweepstakes" entry form and consent, abercrombiekids.com does not add the child's name or age, or the e-mail address of the parent provided by the child to its systems (however, if the parent has separately signed up for e-mail at abercrombiekids.com, that e-mail address may be in our systems). Before the child will be entered in the contest or sweepstakes, the child's parent/guardian must consent by completing the child's "Contest or Sweepstakes" registration information.
If a parent/guardian does not wish to consent to their child's entry into the "Contest or Sweepstakes" with abercrombiekids.com, the parent/guardian may decline completing the "Contest or Sweepstakes" entry form and consent. Should a parent/guardian initially consent by completing the "Contest or Sweepstakes " entry form and consent, the parent/guardian can cancel that consent at any time and request deletion of their child's personal information by e-mailing such a request to abercrombiekids.com at Privacy_Policy@abercrombiekids.com.
Review of Information Provided About a Child
For parents/guardians who have completed their child's "Mailing List" or "Contest" or "Sweepstakes" registration, they can review the personally-identifiable information they provided about their child online by sending an e-mail to Privacy_Policy@abercrombiekids.com, or a letter or postcard to the postal mailing address provided under "Contact Us" below. When making a written request to review such information, please be sure to include your e-mail address and telephone number where we can reach you. To protect your child's privacy and security, we will take reasonable steps to verify your identity before granting you access to the personal information that you provide and we maintain about your child.
4. Information Collected Directly by Third Parties
If you apply online for an A&F credit card, or once opened, access your account online (to pay your account, view your statement or account status, add authorized buyers to your account, request a credit limit increase or update the personal information associated with your account) you leave our site and provide your personal information directly to the issuing bank for the A&F Card. However, your name, address, and e-mail address, as well as information necessary for us to provide you with the bonuses and benefits of an A&F Card (which may include birth date, payment card number and purchasing information), will be provided to us by the A&F Card issuer. We would suggest that you review the privacy policies of these third parties prior to providing them with your information.
Children under 13. If a parent submits his or her child's personal information as specified in the section "Mailing List Registration" above, it will be used only for the purpose of sending promotional materials to his or her child.
A child's personal information submitted by a parent/guardian as specified in the section "Contest or Sweepstakes Entries" above will only be used for the purpose entering the child into the contest or sweepstakes for which the information was submitted.
Those 13 or over. abercrombiekids.com uses the information collected online to fulfill product orders; to fulfill your requests (such as contact us, e-mail a friend, wish list, entering you in a contest or sweepstakes, or sending a post card); to contact you or the product recipient(s) in the event of order or delivery difficulties; to send e-mail communications regarding our products, services and promotions; to respond to your inquiries; to conduct surveys, drawings or contests; and to develop our products, services, and Website.
The information you provide when creating an account at the online store or making a purchase with the online store will also be used for abercrombie kids marketing. For example, your name and e-mail address, which you provide when creating an account at the online store or making a purchase, as well as your purchasing information, will be added to our marketing list.
If you no longer wish to receive information from abercrombiekids.com via e-mail, please click here. Please be aware, however, even if you request to be removed from our marketing list, you may still receive e-mail confirmations for any orders placed on abercrombiekids.com. If you no longer wish to receive marketing materials from abercrombiekids.com via regular postal mail, please click here and tell us that you want to be removed from the postal mailing list and include the postal address you wish to have removed.
The information entered into your Address Book or Wish List is not used for any promotional purposes by us or our affiliated companies. However, we may send promotional information to someone in your Address Book or one of your Wish List recipients if they have separately provided their information to us.
abercrombiekids.com does not sell, rent or trade the personal information about children under the age of 13 knowingly obtained from parents/guardians online at this Website to anyone. For visitors 13 and older abercrombiekids.com may make your name and address information, sometimes categorized by purchasing information, available to our affiliates and other unaffiliated companies for their marketing purposes. If you would like to make sure that we do not disclose your name and address to such unaffiliated third parties, please e-mail your request to Privacy_Policy@abercrombiekids.com.
Please be aware that abercrombiekids.com may use third parties to assist us with this Website and our e-commerce business. Some examples of the assistance that may be provided by third party service providers are: fulfilling orders, processing payments, monitoring site activity, providing fraud prevention services, conducting surveys, and administering e-mails, sweepstakes or contests. It is possible that some of these service providers will be located outside of the United States.
You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Website, the Website or the public.
If abercrombie kids were ever merged with, acquired by or acquires another business entity, some or all of the personal information collected about visitors 13 or older would be shared with this entity, as well as retained by abercrombie kids. Other than this acquisition or sale, for visitors 13 or older abercrombiekids.com does not sell or rent your e-mail address to unrelated third parties.
If you are visiting abercrombiekids.com from a location outside of the United States, your connection will be through and to servers located in the United States, your orders placed through abercrombiekids.com will be accepted and processed in and shipped from the United States, and information that you provide will be processed and maintained by us in our Web servers and internal systems located within the United States.
1. What Are Cookies and How Do We Use Them?
abercrombiekids.com uses a browser feature known as a cookie, which assigns a unique identification to your computer. The cookies are typically stored on your computer's hard drive. Information collected from cookies is used by abercrombiekids.com to evaluate the effectiveness of our Website, analyze trends and administer the Website. The information collected from cookies allows us to determine such things as which parts of our Website are most visited and difficulties our visitors may experience in accessing our Website. With this knowledge, we can improve the quality of your experience on our Website by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. In addition, abercrombiekids.com uses cookies to help keep track of items you put into your shopping cart and to tell us whether you have visited abercrombiekids.com in the past. This allows visitors to the online store to maintain shopping carts between visits.
2. Third Party Cookies.
We use third-party service provider(s) to assist us in better understanding the use of our Website. Our service provider(s) will place cookies on your computer and will receive information that we select that will educate us on such things as how visitors navigate around our Website, what features are most used, what products are browsed and aggregate purchasing information. Our service provider(s) analyzes this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors' interests in our Website and how to better serve those interests. We do not associate the information collected by our service provider(s) with information that we collect about you while you are visiting our Website.
We prefer to keep the personal information of users who have created an online account accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information, including your billing address and preferred shipping information. Just log-on to your account with your e-mail address and password, and you'll see a menu where you can update your information.
For your convenience and enjoyment, abercrombiekids.com may contain links to other websites. abercrombiekids.com does not disclose any personally identifiable information or non-personally identifiable information received by abercrombiekids.com to these other websites. abercrombiekids.com does not evaluate and is not responsible for the privacy practices or content of such websites. We would urge you to review the privacy policies on each link to ensure you are comfortable with their privacy policies and practices.
As we continue to offer our visitors new and different types of content and services, abercrombiekids.com may modify our information collection, use, or disclosure practices. Should there be a material change to our information practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement. For children under the age of 13 for whom parents have already given consent, abercrombiekids.com will send a new notice and request for parental consent before any new collections of personally identifiable information occurs and/or any new uses of previously collected personally identifiable information occurs that are not detailed in this privacy policy.
abercrombiekids.com limits the number of employees that have access to the databases that contain personal information, and abercrombiekids.com employees are advised of the importance of confidentiality. In addition, it is our policy to never send payment card numbers via e-mail. As an added safeguard, abercrombiekids.com does not store payment card information with online accounts.
We designed the abercrombiekids.com online store to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; Browsers that do not meet this requirement will be prevented from navigating the online store section of the Website. See "Supported Web Browsers" for more information. While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
abercrombiekids.com supports the following Web browsers: Mozilla Firefox 3.0+, Microsoft Internet Explorer 6.0+, and Apple Safari 3.0+. Additionally, some of the site content requires Adobe Flash Player 9.0 or later.
If you have any questions, comments or concerns regarding our privacy policy and/or privacy practices, please e-mail us at Privacy_Policy@abercrombiekids.com or write to us at:
Attn: Privacy Policy Manager
Abercrombie & Fitch Fulfillment Company
6301 Fitch Path
New Albany, OH 43054 USA
Updated: July 2010